AI can significantly improve healthcare productivity and patient outcomes, but it cannot replace investment in healthcare infrastructure, skilled professionals and public health systems. In an interview with ETHealthworld, Karan Dhundia, Regional Managing Principal at ZS, discusses the opportunities and limitations of AI, the evolution of Global Capability Centres (GCCs), India’s digital health journey, and why human judgment will remain central to healthcare.
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AI should be a force multiplier for India’s healthcare capacity: Karan Dhundia
August 3, 2026AI can significantly improve healthcare productivity and patient outcomes, but it cannot replace investment in healthcare infrastructure, skilled professionals and public health systems. In an interview with ETHealthworld, Karan Dhundia, Regional Managing Principal at ZS, discusses the opportunities and limitations of AI, the evolution of Global Capability Centres (GCCs), India’s digital health journey, and why human judgment will remain central to healthcare.